Privacy Policy

At Ekitab, we take your privacy seriously. This Privacy Policy outlines the types of personal information we receive and collect when you use our platform, as well as some of the steps we take to safeguard information.

1. Information We Collect

We collect information to provide better services to all our users. The information Ekitab collects, and how that information is used, depends on how you use our services.

• Account Information: When you create a Ekitab account, you provide us with personal information that includes your name and a password. You can also choose to add a phone number or payment information to your account.
• Usage Data: We collect info about your mock test attempts, scores, and time spent on questions to provide you with detailed analytics and personalized recommendations.
• Device Information: We may collect device-specific information (such as your hardware model, operating system version, and unique device identifiers).

2. How We Use Information

We use the information we collect from all our services for the following purposes:

• Provide our services: We use your information to deliver our services, like processing the terms you search for in order to return relevant previous year papers.
• Maintain & improve our services: We also use your information to ensure our services are working as intended, such as tracking outages or troubleshooting issues that you report to us.
• Communicate with you: We use information we collect, like your email address, to interact with you directly. For example, we may send you notifications about upcoming exams or changes to our platform.

3. Information Security

We work hard to protect Ekitab and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:

• We use encryption (like TLS/SSL) to keep your data private while in transit.
• We review our information collection, storage, and processing practices, including physical security measures, to prevent unauthorized access to our systems.
• We restrict access to personal information to Ekitab employees and contractors who need that information in order to process it.

4. Sharing Your Information

We do not share your personal information with companies, organizations, or individuals outside of Ekitab except in the following cases:

• With your consent: We'll share personal information outside of Ekitab when we have your consent.
• For external processing: We provide personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.
• For legal reasons: We will share personal information if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to meet any applicable law, regulation, legal process, or enforceable governmental request.

5. Changes to This Policy

We change this Privacy Policy from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We always indicate the date the last changes were published, and we offer access to archived versions for your review.